Considering the huge penetration of mobile phones in the country especially in the rural areas, it has become imperative to offer government services over mobile-devices to ensure that the vision of the National e-Governance Plan (NeGP) to provide government services to citizens near their doorsteps becomes a reality.
Mobiles can become the most common access devices for government services provided through the national e-Governance exchange middleware comprising National e-Governance Services Delivery Gateway (NSDG), State e-Governance Services Delivery Gateway (SSDG) and various domain gateways, e.g. Passport Gateway, MCA21 Gateway, etc. The current architecture of NSDG/SSDG or the domain gateways should be supplemented with a framework for mobile governance.
A separate infrastructure for Mobile Seva is required as: