Mobile Seva Chatbot, which is based on artificial intelligence and machine learning, to create their own virtual assistants in any industry to automate discussions with their clients. The framework allows multilingual voice and text chat and is simple to integrate with any ASR platform. The system has the intelligent dialogue flow which enables the system to automatically learn based on user feedback. It is simple to integrate the framework with any messaging app, website, API, or online service. It has Live Chat support, Multiple session handling, Multiple Platform support for other messaging channels, API Integration support, Interactive Conversational Interface, Rich Text (Redirection to external webpages), Analytics dashboard, Voice support for visually challenged.